Shipping policy

United States shipping

Destinations, shipping options and charges are shown at checkout before payment. Items may ship directly from fulfillment partners outside the United States and may arrive in separate parcels.

Processing and delivery

Product-specific dispatch and delivery estimates, when available, appear on the product page or at checkout. Timing varies by item, supplier and destination. If no estimate is shown and you need an item for a specific date, contact us before ordering so we can confirm timing. We do not guarantee arrival for a particular event.

Shipping confirmation and available tracking details are emailed after dispatch. Tracking may take time to show its first carrier scan. Weather, carrier disruptions and customs processing may affect transit times.

Delays and support

If we cannot ship within a stated timeframe, we will contact you with an updated estimate and the option to cancel for a refund, as applicable. If tracking stalls or a parcel is missing or overdue, contact us with your order number so we can investigate.

Address changes

Check your address before ordering. Contact us promptly about corrections; changes may not be possible after processing or dispatch. We will explain any redelivery costs before arranging another shipment.

Contact our team for shipping assistance.